BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ACHE of Georgia - ECPv6.16.3//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-ORIGINAL-URL:https://acheofgeorgia.org X-WR-CALDESC:Events for ACHE of Georgia REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/New_York BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20240310T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20241103T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20250309T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20251102T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20260308T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20261101T060000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/New_York:20250904T120000 DTEND;TZID=America/New_York:20250904T133000 DTSTAMP:20260604T105929 CREATED:20250209T173113Z LAST-MODIFIED:20250903T175150Z UID:23860-1756987200-1756992600@acheofgeorgia.org SUMMARY:SEPTEMBER 4 VIRTUAL INTERACTIVE DESCRIPTION:“Rebuilding Public Trust Following Hospital Clinical and Managerial Errors”\n \n \n \n \n \n September 4\, 12:00 PM to 1:30 PM ETVirtual Interactive Program\nApproved for 1.5 Hours of ACHE Virtual Interactive CreditRegistration Is Limited to 90 \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n About the ProgramJoin us virtually at noon ET on September 4 for our Virtual Interactive program\, “Rebuilding Public Trust Following Hospital Clinical and Managerial Errors.” \nHealthcare organizations are becoming more transparent due to increased monitoring by various public and private entities. Hospital executives who have taken on the task of rebuilding their image following an unexpected error in their organization can help us better understand how to create increased community trust and market share. This may include increased community relations initiatives\, internal public relations campaigns\, such as responses to patients’ and families’ questions\, press releases\, future marketing\, and studying and adjusting safety initiatives. \nPanelists Will Discuss: \n\nWhat role do senior leaders have in developing a consistent message that can be delivered to patients\, families\, the community\, and the press after an error?\nHow can your organization benefit from increased error transparency? What are the risks?\nHow can public relations and marketing departments work together with clinical departments to bolster public perception of an organization in cases of patient error?\nWhat legal issues need to be addressed when disclosing errors to the public?\nHow does an organization determine what level of disclosure is needed for each error?\nWhat are the ethical issues regarding transparency\, and how is an organization prepared to address them\n\n \n \n \n \n \n \n \n \n \n \n \n \n \n Register Now\n \n \n \n \n \n Important: Registration requires 2 steps: payment to ACHE of Georgia with the link above and registration on ACHE’s website (no extra charge) to receive the webinar link. See the instructions below. \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Moderator: \n \n \n \n \n \n \n \n \n \n \n \n Kevin Matson\, FACHEVice President Regional Hospitals Southern MarketNortheast Georgia Health System \nPanelists: \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Jason Lesandrini\, Ph.D.\, FACHE\, LPEC\, HEC-C\,AVP of Ethics\, Advance Care Planning\, Spiritual Health and Language Access Services\,Wellstar Health System \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Steve Kreiser\, CDR USN Ret.\, MBA\,Partner\,Press Ganey \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Scott C. Crowley\, J.D.\, Ph.D.\,Director of Enterprise Risk and Sr. Counsel\,Northeast Georgia Health System \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Event Details:September 4\, 2025\, 12:00 pm to 1:30 pm Eastern Time \nLocation:This program will be delivered via Zoom using ACHE National’s learning management system. \nAgenda:Noon to 1:30 pm: Education program and Q&A discussion1:30 pm: Conclude \nCEUs:1.5 Hours of ACHE Virtual Interactive Credit. \nCOST:ACHE Member: $30Non-Member: $35Students: $20 \nNote: Registration is capped at 90 registrants.  \nIf you have questions\, contact Bruce Lloyd at 404-444-8136 or send an email. \nThis program will be delivered via Zoom using ACHE’s learning management system (see instructions below on obtaining the Zoom link from ACHE) \n \n \n \n \n \n \n \n \n \n \n \n \n \n Register Now\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Important: Registration Has Two Steps: \nStep 1: Complete payment to ACHE of Georgia with the link above. \nStep 2: Once you complete payment to ACHE of Georgia\, you will receive a confirmation email with instructions on how to register on the ACHE website to receive the Zoom link and get Virtual Interactive credit for the event. IMPORTANT: You must complete this step to receive the webinar link. \nThere’s no extra fee on the ACHE website. Click the link in the email immediately to complete the registration process and avoid issues later. You may also miss important email communications from ACHE if you do not register on ACHE National’s website right away. \n \n \n \n \n \n CEU: THIS PROGRAM HAS BEEN DEVELOPED AND IS PRESENTED LOCALLY BY ACHE OF GEORGIA. THE AMERICAN COLLEGE OF HEALTHCARE EXECUTIVES HAS AWARDED 1.5 ACHE Virtual Interactive EDUCATION CREDIT HOURS TO THIS PROGRAM. To receive Virtual Interactive credit\, you must be registered through the ACHE web portal and participate for 90 minutes to receive credit for the event. URL:https://acheofgeorgia.org/event/september-4-virtual-interactive/ LOCATION:Virtual Program\, GA\, United States END:VEVENT END:VCALENDAR